At Cutarama, we ship worldwide. You may contact us for a tracking and delivery time prior to purchasing any item for your peace of mind. Please give us your postcode so we can give you an estimated delivery date before shipping out.
Cutarama offers direct door-to-door delivery... Cutarama insures every parcel against loss, damage and theft in transit at no extra charge.
All items are usually dispatched from our warehouse within 1-2 working days (excluding third party) of receiving cleared payment.
We ship via DHL, FedEx, UPS and EMS, choosing the best option for your destination.
SHIPPING RATES & TIMES
• Standard — FREE on all orders, worldwide. Delivery in 5–10 business days.
• Express — calculated at checkout (typically 3–5 business days), available to most regions.
• Bulk / wholesale pallet or team shipments — quote-based; email us.
Custom/sublimated orders add 3–5 business days of production time before dispatch.
Dispatch: stock items leave our warehouse within 1–2 business days of cleared payment; custom orders within 3–5 business days.
Customers will be provided a tracking number once items have been dispatched. As all deliveries are made via courier, it is important to ensure someone is available on the day of delivery as a signature will be required. On most occasions, someone will be required to assist the driver on arrival as part of the pre-arranged delivery service.
Customers must ensure they are on-site when the delivery is attempted otherwise a redelivery fee may be charged.
CUSTOMS, DUTIES & DELAYS
International orders may be subject to import duties, VAT or customs fees, which are the buyer's responsibility. Delivery times exclude customs clearance. We are not liable for delays caused by customs inspections, incorrect address details provided at checkout, carrier disruptions, or force-majeure events; such delays do not qualify for refund or cancellation. If a parcel is returned to us undeliverable, reshipment costs are the buyer's responsibility.