Q: How do you ship the goods and how long does it take arrive?
A: We usually ship by DHL, EMS, Fedex, UPS. Standard delivery takes 5-10 working days; express options (3-5 working days) are available at checkout. See our Shipping Policy.
Q: How to proceed the order if I have logo to print?
A: First, Artwork for Visual confimation, and next is sample picture or sending sample for you
Q: Do you offer a warranty on the products?
A: Yes. All non-custom items carry a 12-month warranty against manufacturing defects. Custom/sublimated orders with your own logo are covered for print and fabric defects only (see Return & Exchange).
Q: How do I track my order?
A: When your order is ready for delivery you will receive an email from us with our delivery partners tracking details if they’re available. You will also receive updates from our delivery partner throughout the delivery journey. If your order contains multiple items it may be sent from different locations in multiple parcels. If that happens, you’ll receive an email for each parcel when it’s ready for delivery.
Q: Only part of my order has been dispatched or delivered. Will I receive the additional goods I ordered?
A: Sometimes the items you’ve ordered are stored in different locations.
To get your order to you as quickly as possible, we often dispatch the items separately. We’ll let you know via email whether there are any outstanding items that will be delivered separately or need to be collected at a later date. The rest of your order should be with you in no time.
For more details, have a read of our terms and conditions.
Q: Do you deliver internationally?
A: Yes. We ship worldwide, including North America, Europe, Asia, Oceania and most of Latin America & MENA. Contact us if your country isn't listed at checkout. Please contact our customer service if you are uncertain.
Q: Can I get an discount if I buy in bulk or wholesale.
A: Our listed prices are already wholesale pricing.
For larger volumes (teams, leagues, resellers), tiered discounts apply by quantity — email us for a quote.
Please contact us by email for details.
Q: Can I return or exchange an item I bought online?
A: If your return is due to change of mind, you can return an item for a refund or exchange if it meets our returns conditions. Please have a read of “RETURN&EXCHANGE” policy.
To return or exchange an item, please make sure you have proof of purchase like a tax invoice.
Q: How long do I have to return an item?
A: You have 7 days from the delivery date to request a return or exchange. Custom items with your logo are final sale unless faulty (see "RETURN & EXCHANGE").
Q: What kinds of jerseys do you make?
A: Five core lines — Quick Dry Breathable, Sublimation Printed, Reflective Strip, Reversible, and Eco Friendly Recycled Fabric jerseys — all in team/base sizes up to big sizes, with custom sublimation and logo printing.