Need any help? Have questions on your order or product of use?
Just contact our service center anytime or contact us by email. One of our representatives will be more than happy to provide help.
We also appreciate and value your advice and suggestions.
Unsure about the shipping？
The shipping and delivery time for a product is determined by various factors including the kind of product (standard product or made –to-order), location from where product is procured and logistic network available in your location. However, we always try to procure the product and deliver it as soon as possible. Check details on our shipping policy.
Not satisfied on the product?
Should your purchase be faulty, damaged, incorrect item received at the time of delivery a refund (excluding original shipping, unless the fault is ours) will be processed. For details see our "Return & Exchange" policy.
How to return?
It's easier than you think. Follow these simple steps to return your purchase:
Email us at service@cutarama.com with your order number, the item(s) you're returning, and the reason (photo for faulty/incorrect items). We'll reply with a return authorization and shipping address.
Pack your return securely, in the original package if possible, and include your completed invoice.
For more information, contact us or check our policies.